Privacy Policy

your information is safe

Amerisleep (“Amerisleep.com,” "our," "us" or "we") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of www.amerisleep.com (this "Site").

Amerisleep holds our customers' privacy in high esteem. We neither sell, nor share, any of your personal information you provide us to complete your purchase transactions. All information is kept in the strictest of confidence.

The following will be addressed in this statement:

  • What personal information is collected through the website, how it is used and shared.
  • What options you have regarding the use of your data.
  • How you may correct inaccuracies in the information.
  • The security procedures in place to protect your information.
  • What personal information is collected from you through the website, how it is used and with whom it may be shared.
  • What options you have regarding the use of your data.
  • How you may correct inaccuracies in the information.
  • The security procedures in place to protect your information.

collection, use, and sharing of information

www.amerisleep.com is the sole owner of any and all information collected on this website. We only have access to and/or collect information that you voluntarily provide us via email, web contact forms, or other direct contact from you. We will never sell or rent this information to anyone for any use.

Your information will be to respond to you in regards to the reason for which you contacted us. Your information will not be shared with any third parties unless necessary to complete your request, such as the shipment of an order.

We may contact you in the future via email to tell you about specials, new products or services, or changes to this policy unless you ask not to.

what information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information for payment of an order or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

how do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" that is section below.

Log data

When you visit the Site, whether as an Amerisleep Member or a non-registered user just browsing (any of these, an “Amerisleep User"), our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs. We also use this information to verify that visitors to the Site meet the criteria required to process their requests.

orders

In order to purchase from www.amerisleep.com, you must provide contact information including your name, billing/shipping address, and telephone as well as your financial information (such as credit card number and expiration date). This information is only used for billing purposes and to fill your orders. If we have trouble processing or shipping your order, we will use this information to contact you. Your financial information will never be shared with third parties. Only your shipping information will be provided to the shipping company so that we may deliver your order.

access, control & how to update your information

You have the ability to opt out of any future contact with us at any time. By contacting us via our customer service number or email address listed on the website you may see what data we have collected about you, if any; change or update the data we have about you; have us delete any data we have about you; or express concern you have about the use of your data.

Upon request we provide site visitors with access to all information that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them . Consumers can access this information by e-mail (info@amerisleep.com), via mail (see below), or by request via telephone (Toll-Free 1-888-500-4BED).

how do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

www.amerisleep.com takes the security and privacy of customers very seriously. We take every precaution available to ensure that your private information is kept private. When you submit sensitive data via our website, your information is protected online and offline.

Wherever we collect information such as customer contact data or payment information, it is encrypted and transmitted to us in a secure way. You can verify this be looking for the closed lock icon in the bottom corner of you browser.

Offline, we protect your information by allowing only those employees who need the information to perform a specific function (such as billing or shipping) to have access. All of your information is stored in secure servers in a secure environment.

The only time that your information may be disclosed is when we are legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

changes to our policy

Any updates or changes to our existing policy will be posted online on our website and emailed to our users who have not chosen to opt out of contact. If at anytime you wish to receive a copy of our policy, please email us at info@amerisleep.com or send your request in writing to:

Amerisleep
2010 East University Drive, Suite #23
Tempe, Arizona 85281

Please allow 2-5 business days to process your request.

questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Click here to contact us.

online policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

terms and conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

your consent

By using our site, you consent to our privacy policy.