Shipping Information

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quick shipping info

free shipping

We provide free curbside shipping to anywhere in the contiguous USA. This can save you hundreds of dollars in shipping charges alone! See the FAQs below for more information.

mattresses & foundations

Mattresses & foundations ship in two (2) working days (excludes major holidays) via FedEx or UPS with curbside delivery. Once shipped, delivery takes approximately 1-5 working days.

adjustable beds

The adjustable beds take slightly longer as we ship them to you via professional freight to assure proper handling of your bed. Delivery for items shipped via Freight is coordinated with you for your adjustable bed by appointment only. You will be contacted ahead of time to arrange a date and time for your delivery. Our free standard shipping is to the nearest door. Professional set up via White Glove service is available at an additional charge.

accessories

Accessories (such as sheets, pillows, and protectors) usually ship via FedEx or UPS and will arrive within 15 days. Accessories ship separately from your mattresses and/or adjustable beds.

outside the continental united states?

For shipping information to Alaska, Hawaii, Canada, Mexico, or anywhere else in the world, please call us toll free at 1-800-500-4233. Amerisleep does not ship to APO addresses. Free shipping only applies to continental United States.

shipping faq

how long will it be before i receive my order?

Accessories are shipped via FedEx or UPS. They arrive in approximately 1-2 weeks.

Mattresses & foundations ship in two (2) working days (excludes major holidays) via FedEx or UPS. Once shipped, delivery takes approximately 1-5 business days.

Adjustable bases are shipped with a professional freight carrier to ensure proper and careful handling.

Depending on the shipping method selected (either "Curbside" or "White Glove" delivery) and your location, adjustable bases can arrive between 2 and 4 weeks.

Curbside Delivery for Adjustable Bases (2-4 weeks)
This is the quickest way to receive an adjustable base. The adjustable bed is shipped with a professional freight carrier who will bring the package to the curbside of your home, but will not perform any assembly. This delivery is by appointment only and requires a signature, so you can rest easy knowing you wont miss the shipment.

White Glove Delivery for Adjustable Bases (3-5 weeks)
This method is for those who need their adjustable base(s) brought into their home and set up for them. The adjustable bed is shipped with a professional freight carrier to a local delivery company. Once it arrives there, the local delivery company will contact you to schedule a day and time to deliver and set up your adjustable base. This delivery is by appointment only and requires a signature. So, you can let us take care of the moving and lifting without worrying about missing the shipment.

how do i track the status of my order?

You can sign in to your account anytime to check the status of your order. As an alternative, you may contact our friendly and responsive customer service team with any questions by phone at 800-500-4233, or by email at cs@amerisleep.com.

will my order arrive all at once or in separate packages or shipments?

Typically, an order will arrive in 2-3 shipments with accessories being the first to arrive followed by mattresses and finally adjustable beds. Mattresses and foundations are shipped and usually arrive at the same time.

i placed my order with standard delivery, but i need it sooner!

Please call us at your earliest convenience so that we may discuss options to expedite your shipments.

will i have to sign for my packages?

Accessories, mattresses, and foundations typically do not require a signature for delivery. Adjustable bases always require a signature for delivery.

what is the difference between "white glove" and "curbside" delivery?

"White Glove" is a delivery service that assembles adjustable bases in a room of your home. "Curbside" is the method where adjustable bases are delivered to the curbside in front of your home.

don't see your question here? call or email us for an answer!

Product Information, Expediting Delivery, Sales
800-500-4233  |  info@amerisleep.com

Order Tracking and Status Updates
800-500-4233  |  cs@amerisleep.com

track order status

There's three easy ways to check the status of your order.
1. Sign in to your account
2. Email customer service at cs@amerisleep.com
3. Call our customer service team directly at 800-500-4233