SHIPPING INFORMATION
Quick Shipping Info | Delivery Calender | Shipping FAQ | Track Order Status
We provide free curbside shipping to anywhere in the contiguous USA. This can save you hundreds of dollars in shipping charges alone! See the FAQs below for more information.
Mattresses & Foundations are shipped within 48 hours (weekends not included) with curbside delivery unless otherwise specified. We guarantee delivery within 5-10 days.
The adjustable beds take slightly longer as we ship them to you via professional freight to assure proper handling of your bed. Delivery for items shipped via Freight is coordinated with you for your adjustable bed by appointment only. You will be contacted ahead of time to arrange a date and time for your delivery. Our free standard shipping is to the nearest door. Professional set up via White Glove service is available at an additional charge.
Accessories (such as sheets, pillows, and protectors) usually ship via FedEx or UPS and will arrive within 15 days. Accessories ship separately from your mattresses and/or adjustable beds.
For shipping information to Alaska, Hawaii, Canada, Mexico, or anywhere else in the world, please call us toll free at 1-800-500-4233. Amerisleep does not ship to APO addresses. Free shipping only applies to continental United States.
Free Shipping!
Guaranteed delivery by:
See our Delivery Calendar for Guaranteed Shipping dates.
Guaranteed Delivery Schedule
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Our mattresses
ship with UPS!
- Place your order by midnight Pacific Standard time (12am PST).
- Guaranteed FREE delivery in the continental United States.
- Please allow up to 2 additional weeks for adjustable bed orders.
- Additional charges apply for shipping to Alaska, Hawaii and Puerto Rico.
- Extra days may be applied due to a holiday.
Call for expedited shipping
800-500-4233
How long will it be before I receive my order?
How do I track the status of my order?
Will my order arrive all at once or in separate packages or shipments?
Can I expedite my shipping?
I placed my order with standard delivery, but I need it sooner!
Will I have to sign for my packages?
What is the difference between "White Glove" and "Curbside" delivery?
Don't see your question here? Call us!
Accessories are shipped via FedEx or UPS. They arrive in approximately 1-2 weeks.
Mattresses and foundations are shipped within 48 hours (weekends not included), typically via FedEx or UPS. They arrive within 5-10 days.
Adjustable bases are shipped with a professional freight carrier to ensure proper and careful handling.
Depending on the shipping method selected (either "Curbside" or "White Glove" delivery) and your location, adjustable bases can arrive between 1 and 4 weeks.
Curbside Delivery for Adjustable Bases (1-3 weeks)
This is the quickest way to receive an adjustable base. The adjustable bed is shipped with a professional freight carrier who will bring the package to the curbside of your home, but will not perform any assembly. This delivery is by appointment only and requires a signature, so you can rest easy knowing you wont miss the shipment.
White Glove Delivery for Adjustable Bases (2-4 weeks)
This method is for those who need their adjustable base(s) brought into their home and set up for them. The adjustable bed is shipped with a professional freight carrier to a local delivery company. Once it arrives there, the local delivery company will contact you to schedule a day and time to deliver and set up your adjustable base. This delivery is by appointment only and requires a signature. So, you can let us take care of the moving and lifting without worrying about missing the shipment.
You can sign in to your account anytime to check the status of your order.
As an alternative, you may contact our friendly and responsive customer service team with any questions by phone at 800-500-4233, or by email at cs@amerisleep.com.
Typically, an order will arrive in 2-3 shipments with accessories being the first to arrive followed by mattresses and finally adjustable beds.
Mattresses and foundations are shipped and usually arrive at the same time.
Yes, we do offer expedited shipping options at an additional cost.
Please call us at your earliest convenience so that we may discuss options to expedite your shipments.
Accessories, mattresses, and foundations typically do not require a signature for delivery.
Adjustable bases always require a signature for delivery.
"White Glove" is a delivery service that assembles adjustable bases in a room of your home.
"Curbside" is the method where adjustable bases are delivered to the curbside in front of your home.
Product Information, Expediting Delivery, Sales
800-500-4233 | info@amerisleep.com
Order Tracking and Status Updates
800-500-4233 | cs@amerisleep.com
There's three easy ways to check the status of your order.
1. Sign in to your account
2. Email customer service at cs@amerisleep.com
3. Call our customer service team directly at 800-500-4233
CONTACT INFORMATION
phone:800-500-4233
fax:480-446-3038
email:Customer Service
cs@amerisleep.comWholesale Inquiries
wholesale@amerisleep.comCORPORATE HEADQUATERS
2010 E. University Dr, Suite #23
Tempe, AZ 85281
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